66 Stirling Street, Airdrie, ML6 0AW
Tel: 01236 754571
Fax: 01236 765339
McWhinney Richards is one of the oldest firms of Solicitors and Notaries in Airdrie. We offer advice regarding a wide variety of issues namely matrimonial, family, collaborative law, mediation, general civil, children's referrals, Adults with incapacity, criminal law including road traffic, wills & estate planning . We also offer a conveyancing service .
We are a medium sized firm. Our Principal Solicitor is Cheryl Brown who has over 25 years experience in family law cases. Mrs Brown is an accredited Family Law Mediator and trained collaborative lawyer. Our paralegal & office manager, Bruce Wilkie , primarily deals with wills, trusts and executries along with the day to day management of the firm. Our team profiles can be found under the About us section of the website should you like some further information.
We are open from 9 a.m. until 5p.m. Monday - Thursday and from 9 a.m. until 4.30 p.m. on a Friday. Our offices are closed between 12.45 p.m. - 2 p.m. every day for lunch.
If you have any queries or are seeking some advice then please do not hesitate to contact us by telephone, e-mail or the contact us section of the website.
McWhinney Richards Solicitors
- Who are we?
McWhinney Richards ("We")
are committed to protecting and respecting your privacy.
other documents referred to on it) sets out the basis on which any personal
data we collect from you, or that you provide to us, whether via OUR website or
otherwise, will be processed by us. Please read the following carefully
to understand our views and practices regarding your personal data and how we
will treat it.
For the purpose of UK and European data protection and e-privacy legislation
(Data Protection Legislation), the data controller is
McWhinney Richards Solicitors, 66 Stirling Street, Airdrie, ML6 0AW.
- Information we
collect from you
Where you provide us with information about other people, you must make sure
giving us their information.
We will collect and process the following data about you:
Information you give us.
- This is information about
you that you give us by filling in forms on our website www.mcwhinneyrichards.com
(our website) or by communicating with us by phone,
e-mail or otherwise. It includes information you provide when you make an
enquiry, request a quotation,
engage us to provide services, during the course of a legal matter,
participate in social media functions on our website, and when you report
a problem with our website. The information you give us may include your
name, position, company, contact details (such as address, e-mail address
and phone number), your personal preferences, choices and requirements
specific to particular requests or services, financial and credit card
information, personal description and photograph.
- Where you are our client,
for certain types of legal matters occasionally you may give us certain
special categories of personal data. This includes information about your
health, your racial or ethnic origin, political opinions, religious or
philosophical beliefs, trade union membership, your sex life or sexual
orientation, biometric information to uniquely identify you or your
genetics (Special Categories of Data). You may give us
information about criminal convictions or offences.
Information we collect about you.
With regard to each of your visits to our website we may automatically
collect the following information:
- technical information,
including the Internet protocol (IP) address used to connect your computer
to the Internet, your login information, browser type and version, browser
plug-in types and versions, operating system and platform;
- information about your
visit, including the full Uniform Resource Locators (URL), clickstream to,
through and from our website (including date and time), products you
viewed or searched for page response times, download errors, length of
visits to certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), methods used to browse away from the page and
any phone number used to call our client service number.
Information we receive from other sources.
- This is information we
receive about you from other sources. For example, we may obtain your
name, address, telephone number or email address from publicly available
information such as on the internet.
We are working closely with third parties (including, for example, business
partners, accountants, sub-contractors in technical, payment and delivery
services, advertising networks, analytics providers, search information
providers, credit reference agencies) and may receive personal information
about you from them.
Where you are our client, for certain types of legal matters occasionally
such third parties, such as Counsel or medical professionals, may disclose
Special Categories of Data to us or information about criminal convictions or
Our clients or enquirers may give us personal data (including Special
Categories of Data or information regarding criminal convictions or offences
relating to you during the course of a matter or in the course of obtaining a
fee estimate from us which we process in accordance with the strict obligations
of confidentiality to which we are subject under the general law, regulations
and professional requirements.
website. This helps us to provide you with a good experience when you browse
our website and also allows us to improve our website.
- Legal grounds for
collection and use of your personal information
We will only collect, use and otherwise handle your personal information
- We have your consent for
specified, explicit and legitimate purposes (see section 5) – please note
that there are very limited circumstances where we rely on your consent as
we usually have another lawful basis for processing; and/or
- it is necessary for our
legitimate interests in connection with operating the website and our
business, in particular:
- responding to your queries;
- carrying out marketing activities;
- providing services and/or
information to you;
- transmitting personal
information between ourselves and our associate solicitors for internal
- keeping in touch with you
and/or your business;
- hosting and maintaining our
- providing technical support
- using in the investigation
and/or defence of potential complaints,
- disciplinary proceedings
and legal proceedings;
- preventing and detecting
fraud and other criminal offences;
- ensuring network and
as long as, in each case, these interests are in line with applicable law
and your legal rights and freedoms; and/or
- where this is necessary for legal obligations
which apply to us (for example, under the Money Laundering, Terrorist Financing
and Transfer of Funds (Information on the Payer) Regulations 2017 and
professional obligations to which we are subject as a member of the Solicitors
Regulation Authority (SRA) and other professional bodies); and/or
- where this is necessary for the performance of a
contract we have with you (for example to provide our services to you, invoice
you for our services and investigate and address any fee disputes that may
arise) or that you have with a third party. This applies where we use Special
Categories of Data or information about criminal convictions and offences in
connection with a legal matter; and/or
- where this is necessary to take steps at your
request prior to entering into a contract
- Uses made of the
We use information held about you in the following ways:
- Information you
give to us. We will use this information:
- To fulfil your
requests - to carry out our obligations arising from any
contracts entered into between you and us, respond to your queries and to
provide you with the information, products and services that you request
- Marketing and
- to provide you with
information about other services we offer that are similar to those that
you have already purchased or enquired about;
- where you have
provided us with your contact details, to provide you with information
about goods or services we feel may interest you. This may be by post,
telephone or electronic means (e-mail or SMS).
If you are a client, Counsel, supplier or referrer, we will only contact you
by electronic means (e-mail or SMS) with information about goods and services
similar to those which were the subject of a previous legal matter where you
instructed us or an enquiry made to us unless you specifically consent to other
marketing emails. If you do not want us to use your data in this way, you can
opt out. If you opt out of marketing communications, your visit to and use of
the website, the response to your enquiry and your use of our legal services
will not be affected.
Marketing Opt-Out – you are entitled to opt-out of marketing
communications at any time and free of charge by emailing [email protected]
Changes - to notify you about changes to our service;
- Website content
presentation - to ensure that content from our website is
presented in the most effective manner for you and for your computer.
We may also use any personal information that you provide to us:
- where legally permitted
for specific purposes made clear at the point of collection on particular
pages of our website or in our dealings with you; and/or
- where we otherwise have
legal grounds for collection and use of your personal information as
explained in more detail in clause 4 above .
If you choose not to provide personal information requested by us, we may
not be able to provide you with the information and/or services you have
requested or otherwise fulfil the purpose(s) for which we have asked for the
personal information. Aside from this, your visit to the website will remain
- Information we
collect about you. We will use this information:
- to administer our website
and for internal operations, including troubleshooting, data analysis,
testing, research, statistical and survey purposes;
- to improve our website to
ensure that content is presented in the most effective manner for you and
for your computer;
- to allow you to
participate in interactive features of our service, when you choose to do
- as part of our efforts to
keep our website safe and secure;
- to measure or understand
the effectiveness of advertising we serve to you and others, and to
deliver relevant advertising to you;
- to make suggestions and
recommendations to you and other users of our website about goods or
services that may interest you or them.
- Information we
receive from other sources. We will combine this information with
information you give to us and information we collect about you. We will
use this information and the combined information for the purposes set out
above (depending on the types of information we receive), where those
purposes are compatible.
- Disclosure of your
Some services that we provide require the involvement of third
parties. We have carefully selected these third parties and taken steps
to ensure that your personal information is adequately protected.
You agree that we have the right to share your personal information with the
following third parties:
i). Google Analytics
Our website may use Google Analytics, a web analysis service provided by
Google Inc. ("Google"). Google Analytics works using
Google Analytics cookies collect your IP address, however because IP
anonymisation is used on this website, your IP address will be shortened (and
therefore anonymised) as soon as technically possible and before it is stored
or otherwise used in connection with Google Analytics.
The anonymisation process takes place within the European Union or the
European Economic Area, except in exceptional cases, where your full IP address
may be sent to a Google server in the USA and shortened there.
We use the information collected by Google Analytics cookies to find out
about how visitors use our website.
The IP address sent by your browser in connection with Google Analytics will
not be combined by Google, with other data.
You can prevent Google Analytics cookies from being stored by setting your
browser software accordingly. However, please note that you may not then be
able to make full use of all the website's functions.
ii) Sharing with our associate
The personal information you provide on the website is collected by
McWhinney Richards Solicitors. However where you ask or indicate that we should
do so (e.g. in an online form) or where we are otherwise legally permitted to
information between and to our associated solicitors.
iii) Sharing with
our service providers
We may share your personal information with our third party service
providers based in the UK or the European Economic Area (“EEA”) who we engage
to process the information that we collect from you on the website or
otherwise, and/or to host and maintain our website, content or services, on our
We will let you know if we need to transfer your personal information to any
third party service providers located outside of the EEA.
Where we employ third party companies or individuals to process personal
information provided by us (and not collected by them), they only use this
personal information on our behalf and in line with our instructions and this
iv) Sharing with other
selected third parties
We may share your personal information with selected third parties
- business partners and
other professionals for the performance of any contract we enter into with
you, for example (but not limited to) barristers, medical professionals,
other solicitors, care providers and courts;
- business partners with
whom we organise a joint event, for joint or our marketing purposes. Where
we do this for joint events, we do it for the purpose of removing
duplicates from our invitation list and for event communication
management. We may do this when we hand over the organisation of a
regular event to another organisation and we or the new organiser will
contact you at that time to let you know. We will never share your
confidential matter or enquiry details with such business partners;
- analytics and search
engine providers that assist us in the improvement and optimisation of our
- credit reference agencies
for the purpose of assessing your credit score where this is a condition
of us entering into a contract with you;
- our website offers the
possibility to share content on social media channels, e.g., Facebook. The
respective social media provider will directly gather personal information
only after you click on the corresponding sharing button. Please refer to
information is collected and used.
We will disclose your personal information to third parties:
- In the event that we sell
or buy any business or assets, in which case we will disclose your
personal data to the prospective seller or buyer of such business or
- If McWhinney Richards
Solicitors or substantially all of its assets are acquired by a third
party, in which case personal data held by it about its clients will be
one of the transferred assets. If a change happens to our business,
then the new owners may use your personal data in the same way as set out
- If we are under a duty to
disclose or share your personal data in order to comply with any legal
of business and other agreements; or to protect the rights, property, or
safety of McWhinney Richards Solicitors, our clients, or others. This
includes exchanging information with other companies and organisations,
regulators and law enforcement agencies for the purposes of preventing and
detecting fraud, other criminal offence, credit risk reduction and/or to
ensure network and information security.
- How long do we
store personal information?
It is our policy to retain your personal information for the length of time
required for the specific purpose or purposes for which it was collected. Such
Where you are a client:
- the period the hardcopy
file for your matter (including your personal data) will be retained is
set out in our terms of business which you were sent with our letter of
engagement – please contact [email protected]
for a copy if you have mislaid yours. However, on occasion we may be
obliged to store some data for a longer time, for example, where a longer
time period is required by applicable laws.
- We will keep your will
and any other original documents or deeds until such time as we are
informed that you have died or revoke your will (in the case of a will) or
you ask for the deeds or documents to be returned to you or destroyed,
provided we are not under a legal or professional obligation to retain
such a document.
Where we keep personal data for a longer period than is set out in our terms
of business, we will ensure that your personal data will continue to be treated
- Where we store
your personal data
All information you provide to us is stored in our offices or off-site
secure storage or on our secure servers. Any payment transactions will be
processed securely by Worldpay. Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our website,
you are responsible for keeping this password confidential. We ask you not to
share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our website; any
transmission is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent unauthorised
We acknowledge that the information you provide may be confidential.
We will maintain the confidentiality of and protect your confidential
information in accordance with all applicable laws.
- Your rights
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (when we collect your data) if we intend
to use your data for such purposes. You can exercise your right to prevent such
processing by letting us know when we collect your information. You can
also exercise the right at any time by contacting us at [email protected]
Our website may, from time to time, contain links to and from the websites
of our partner networks, advertisers and affiliates. If you follow a link
to any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any
personal data to these websites.
If you wish to:
- Access, confirm, correct,
rectify, update, supplement, anonymise, block, restrict or delete your
- Object to our use of your
- Withdraw your consent;
- If you have any questions
about our processing of your personal information; or
- If you would like to
transfer your personal information from us to another person or business,
Where you request access to your personal information, we will fulfil your
request by sending your copy electronically, unless the request expressly
specifies a different method. For any subsequent access request, we may charge
you an administrative fee. In order to comply with your request, we may ask you
to verify your identity.
We will provide you with all rights in relation to your personal information
to which you are entitled under applicable law. If you are unhappy with
the way that we have handled your personal information, you can make a
complaint to the authority responsible for data protection in the country that
you are based. Contact details are typically available online, or
alternatively you may ask us for assistance at [email protected]
. In the UK the data protection authority is the Information
Commissioner’s Office (ICO), tel 0303 123 1113, website www.ico.org.uk. We would,
however, appreciate the chance to deal with your concerns before you approach
the ICO so please contact us in the first instance.
- Changes to our
website and, where appropriate, notified to you by e-mail. Please check back
and should be addressed to [email protected]
Issue date: 20 May 2018